Terms and Conditions

Terms of Service

Welcome to Icy Babies! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Overview

Icy Babies (“we”, “us”, or “our”) operates an ecommerce platform that sells baby and kids’ essentials from ages 0–12 years old. These terms apply to all users of the website, including customers, browsers, vendors, and merchants.

2. Use of Our Website

  • You may not use our site for any illegal or unauthorized purpose.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without written permission.
  • Any breach of the Terms will result in an immediate termination of your access to our services.

3. Account Information

When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password.

4. Orders and Payment

  • All orders are subject to availability and confirmation of the order price.
  • We reserve the right to refuse or cancel any order at our sole discretion.
  • Prices are subject to change without notice.

5. Shipping & Returns

Shipping times may vary based on location. For details on returns and exchanges, please visit our Returns Policy page.

6. Intellectual Property

All content on this website including images, graphics, logos, and product names are the property of Icy Babies and protected by copyright and trademark laws. You may not use our content without permission.

7. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. In no case shall Icy Babies be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

8. Changes to Terms

We reserve the right to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the site following any changes constitutes acceptance of those changes.

9. Contact Us

If you have any questions about these Terms, please contact us at customercare@icybabies.com.

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